The business environment ● Financial statements and components ● Analysis and interpretation of financial statements ● Data collection ● Business failures
Graphical data analysis ● Numerical data analysis ● Correlation and regression ● Index numbers ● Time series analysis ● Probability theory ● Sampling techniques ● Sampling distribution of the mean ● Sampling distribution of proportions ● Financial mathematics
Small business opportunities and operations ● Ownership options and business structures ● Control techniques and evaluation processes ● Development of marketing options for small business operations
Use of academic business vocabulary ● Reading and summarising ● Writing assignments ● Note taking ● Oral presentation
The basic economic problem ● The price mechanism ● Theory of the firm ● Market systems ● The national economy ● Money and banking ● International trade ● The integrated economy
Overview of the functions of management ● The historical development of management theory ● Social and ethical responsibilities of management ● Problem solving and decision making ● Planning ● Control ● Organisational structures ● Authority, delegation and span of control ● Groups and group dynamics ● Management communication ● Leadership ● Motivation ● Management changes and topical issues
The marketing environment ● The role of marketing research and marketing information systems ● Concepts of segmentation and targeting ● Consumer behaviour ● Marketing mix development ● Achievement of marketing objectives ● The marketing mix
Systems overview ● Data communication ● Computer security ● Current issues and developments ● Business applications
The communication process ● Critical thinking/problem solving ● Human behaviour ● Effective writing ● Effective speaking and listening
The nature of tourism ● History ● Structure of industry ● Transportation ● Accommodation ● Attractions and activities ● Selling ● Ancillary services ● Support ● Supply and demand ● Marketing impact ● Finance ● Future trends
Objectives and role of management accounting ● Cost behaviour ● Control, recording and accounting for an allocation of materials, labour, overheads ● Job costing ● Standard costing ● Process costing ● Joint products and by-products ● Budgeting
Environment of business finance ● Financial planning and control ● Working capital management ● Investment decisions ● Capital structure ● Sources of finance ● External growth through takeovers and mergers ● International finance ● Integrated case study
NB: Only one of 602/202 Management Accounting, 603/203 Business Finance and 280 Management Accounting for the Hospitality Industry may be credited for an NZIM Diploma
The objectives of the firm ● Risk analysis ● Demand – overview ● Production and cost analysis ● The theory of the firm ● Pricing policies ● Advertising ● Demand – evaluation of models ● Cost estimation and forecasting ● Public sector management ● Environment consideration
Concepts of leadership ● Leadership and management ● Followership ● Creating an environment for leadership ● Organisational effectiveness ● Social responsibility
Establishing plans for small business ventures ● Management of small business operations ● Development of small business ventures ● Trends in small business enterprises
Nature and structure of operating systems ● The nature of operations management ● Business policy, marketing and managing operations ● Demand forecasting ● Product design decisions ● Financial and accounting analysis ● Location and layout of facilities ● Method study ● Work measurement and standards ● Man–machine systems/ergonomics/automation ● Job design and monetary incentive systems ● Capacity management ● Operations scheduling ● Network analysis ● Inventory management, purchasing and distribution ● Control
History and overview of personnel and management ● Organisation ● Human resource planning, recruitment and selection ● Performance appraisal and counselling ● Training and development ● Compensation ● Safety, health and welfare ● Organisation development and change ● Personnel research and issues
Introduction and historical developments ● Employment relationship ●Conflict and conflict resolution ● Terms of employment – negotiation processes ● Terms of employment – enforcement, personal grievance ● The institutions ● Current developments
Team management ● Management application ● Applied research project
Role of marketing research ● Legal, ethical and cultural considerations ● Marketing strategies for wholesale, retail or non-profit services
Understanding buyer behaviour ● Applying buyer behaviour ● Marketing communication process ● Developing strategies
Situation analysis ● Objectives ● Strategies ● Marketing mix ● Action plans ● Monitoring and control
Data structures ● Systems development including systems design ● Software development ● Implementation ● Evaluation and maintenance ● Business problem solving using computer technology
Information technology ● Role of management ● Research project and/or assignment(s) ● Practical applications
Information technology ● Role of management ● Research project and/or assignment(s) ● Practical applications
Business concept ● Situation analysis ● Business planning for tourism ventures ● Evaluating tourism ventures
Partnership and company law in accordance with current legislation
Introduction to finance ● Bailments and chattel leases ● Credit contracts ● Chattel securities ● Hire purchase ● Mortgages ● Debentures ● Liens ● Cheques and other negotiable instruments ● Insolvency ● Insurance ● Guarantees ● Control legislation
Benfits and risks of international trade ● Foreign exchange and foreign markets ● Bills of exchange ● Documentary collections ● Documentary letters of credit ● Interantional trade finance ● International capital markets and swaps
Nature of small business in NZ ● Entrpreneurship and culture ● Franchising ● Family business ● Business failure ● Business planning ● Preparing a bsuiness plan ● Selling a business
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