Design Thinking

This course focuses on exploring non-linear problem-solving techniques, challenging existing assumptions, testing theories and creating innovative solutions. It is designed to help leaders and teams adopt a design thinking mindset to drive creativity and innovation within their organisations. Design Thinking promotes out-of-the-box thinking by challenging assumptions and exploring multiple solutions. Together we will develop a clear understanding of the Design Thinking process and how to apply it, review practical tools and techniques to solve complex problems creatively. Explore how the ability to empathise with peers and design solutions that truly meet their needs requires a mindset shift across the whole organisation.

Learning Outcomes

• Define Design Thinking: Understand the core principles and framework of design thinking.
• Establish Usage: Identify how and when design thinking can be applied effectively within the organisation.
• Review Tools: Explore and review various tools and techniques used in the design thinking process.
• Mindset Shift: Transition from a fixed mindset of "this is how we do things around here" to a more open and innovative mindset of "how could we do things around here"?
• Problem-Solving Approach: Learn to pose critical questions and explore multiple possibilities before arriving at a solution, fostering a culture of innovation and adaptability.

Benefits to your organisation

A shared Design Thinking understanding ensures that everyone speaks the same "language" of problem-solving, fostering better communication and collaboration across teams. Leaders can guide teams more effectively when there is a clear, agreed-upon process for tackling challenges. Design Thinking encourages innovation and creativity which are vital at times of uncertainty or rapid sector change. Leaders and teams are empowered to take calculated risks and experiment with new ideas.