NZIM Terms and Conditions

The New Zealand Institute of Management and Leadership (NZIM) is the trading name of the New Zealand Institute of Management Southern Incorporated.

Course dates, times, learning outcomes and facilitators are occasionally subject to change. Should these change, NZIM will make every effort to inform you of these changes prior to the course commencement.

Should a course fail to attract a minimum number of participants, NZIM reserves the right to cancel the course. Notification of cancellation will be made at least 10 working days prior to course commencement.

General Conditions of Enrolment, Registration and Payment

  • All registrations are confirmed in writing before the course commences. Course fees are payable prior to course commencement
  • All cancellations, substitutions and transfers must be received in writing (e-mail) to info@nzim.co.nz
  • Substitution of participants is permitted at any stage at no added cost
  • Failing to attend any course incurs the full fee with no refund

Courses — Terms and Conditions

  • Cancellations received at least 10 working days prior to course commencement are permitted with no fee incurred
  • Cancellations received less than 10 working days prior to course commencement will not be eligible for a refund
  • A course enrolee may transfer once to the next available course
  • Transfers will not be accepted later than 5 working days before course commencement and a 20% fee will be incurred
  • If you fail to arrive for a course you are confirmed to attend, we will notify your employer
  • Should you need to leave a course early we will notify your employer
  • Should you become unwell during a course we will notify your employer. This information will be shared should you remain in the training room or leave.

Bespoke Courses — Terms and Conditions

  • Cancellations received less than 30 days prior to course commencement will be eligible for a 50% refund
  • Cancellations received less than 10 working days prior to course commencement will not be eligible for a refund
  • A fee of 10% (plus any incurred cost such as facilitator flights and accommodation) will apply to bookings transferred within 15 working days of course commencement
  • A fee of 50% (plus any incurred cost such as facilitator flights and accommodation) will apply to bookings transferred within 10 working days of course commencement
  • A bespoke course may be transferred once to another date. Transfer of course date will not be accepted later than 30 days prior to commencement and will incur a 10% penalty

Subscription — Terms and Conditions

  • NZIM Subscriptions remain active until NZIM receives notification of resignation in writing
  • No refunds will be given for NZIM Subscriptions that are cancelled part way through subscription period